Most organisations shape the way they handle incoming calls to match their hours of operations. In CloudPBX you can define time schedules for; Simultaneous Ring, Call Forwarding and Queuing by customising one the following time schedule types:
- Work hours
- Available Hours
- User Defined Hours
- Log into https://portal.hero.co.nz.
- Select Voice tab and the number you want > Other Settings > Time Schedules.
- Select days and fill in hours for; Work hours, Available hours and User Defined Hours.
- Click Save settings to update.
Note: Chosen times need to be in 24 hour format.