Time Schedules

2018-11-17 02:04

Set Up Your Time Schedules

Most organisations shape the way they handle incoming calls to match their hours of operations. In CloudPBX you can define time schedules for; Simultaneous Ring, Call Forwarding and Queuing by customising one the following time schedule types:

  • Work hours
  • Available Hours
  • User Defined Hours

Quick Guide

  1. Log into https://portal.hero.co.nz.
  2. Select Voice tab and the number you want > Other Settings > Time Schedules.
  3. Select days and fill in hours for; Work hours, Available hours and User Defined Hours.
  4. Click Save settings to update.

Note: Chosen times need to be in 24 hour format.

time schedules
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