By using call transfer you can easily transfer your current caller to another person.Dial #0 for an attended transfer – this is where you can announce the caller and retrieve the call if it is unanswered. Dial ## for a blind transfer – where the call is directly passed through to another person without announcement
- Log into https://portal.hero.co.nz > Voice tab and select the number you want to set up Caller Transfer on.
- Select Other Settings > Call Transfers.
- Click disable call transfers if you wish to disable this feature on your line.
- Click Save settings to update.